Managing Users & Roles

User and role management lives in Settings > Team Members, available only to Admins and the Owner.

Your workspace has four roles: Owner (created when the workspace is set up - one per workspace), Admin, Editor, and Member. Team Members lets you invite people and set their role.

Inviting a user

1. Open Settings > Team Members
2. Enter the person's email and pick a role - Member, Editor, or Admin
3. Choose Send Invite

If the email already has a TheContentForge account, they are added to your workspace immediately. If not, they receive an email invitation to create an account and join.

There is no self-request or "approve pending request" flow. Invitations are the only way into a workspace. The Request Access form on the public login page is a lead-capture form that emails our team - it is not connected to existing workspaces.

Pending invites

Invitations that haven't been accepted yet appear in a Pending Invites panel with their role and expiry. You can Cancel an invite that hasn't been redeemed.

Changing a user's role

1. Find the user in Settings > Team Members
2. Open the role dropdown next to their name
3. Select the new role - it takes effect on their next page load

You cannot change the Owner's role or your own from this list.

Removing a user

1. Find the user in Settings > Team Members
2. Choose Remove - they lose access to your workspace immediately

Removed users keep their TheContentForge account but no longer belong to your workspace. You cannot remove the Owner or yourself.

Support access grants

If you report an issue and grant our support team temporary access to your workspace, that grant shows up in a Support access panel on this page. You (or the person who granted it) can Revoke it at any time. See Support & Feedback.

Change your password

This page also has a Change My Password form, so any team member who reaches it can reset their own password.

Role guidance

• Member - anyone who needs to draft content, view performance data, or work from the shared content surfaces
• Editor - anyone responsible for keeping data fresh or monitoring the Telegram bot logs
• Admin - the small handful of people who own workspace configuration and access decisions
• Owner - the workspace creator; has full control and cannot be removed or demoted from Team Members

A common shape for a 5–10 person team: 1 Owner, 1–2 Admins, 1–2 Editors, the rest Members.