User Roles
There are four org roles inside an organization. For most users the day-to-day progression is Member -> Editor -> Admin, with Owner as the org-level top role.
Member
The default role for new users added to a workspace. Members can:
Use Content Forge and Video Forge to generate drafts
Browse Brand Voice, Patterns, Competitor Intelligence, Experiments, Asset Library, Calendar, ForgeSays, Market Signals, and Algorithm Watch
View the Dashboard
Manage their own account
Members cannot ingest analytics data, view Bot History or Bot History > Security Log, manage My Account > Social Connections, or change org settings.
Student workspaces are intentionally scoped: student orgs hide the intelligence and analytics surfaces (Competitor Intelligence, Market Signals, Algorithm Watch, Patterns, Experiments, and the On-Chain Intelligence hub) and instead surface the curated student modes and a direct Brand Voice link. See Students.
Editor
Everything a Member can do, plus:
Data Ingestion - upload weekly analytics CSVs
Bot History - view bot command logs
Bot History > Security Log - review security events for the org
Editors are typically the people responsible for keeping platform performance data fresh and monitoring operational logs.
Editors can also publish through already-connected publishable profiles. If the org's approval workflow is enabled, their ability to send immediately depends on the configured minimum approver role.
Admin
Everything an Editor can do, plus:
Settings > General - configure org-level settings and approval workflow
Settings > Team Members - invite teammates by email, assign and change roles, remove members
My Account > Social Connections - connect, disconnect, and manage publish/track defaults
Admins are responsible for who has access and how the org is configured.
Owner
Owners sit above Admins for org-level controls. They can manage the setup wizard, My Account > Social Connections, approval thresholds including Owner only, and the rest of the org's top-level configuration.
If you need help with a setting, limit, or workspace-level issue that is not available in your account, contact support.
Separately from these workspace roles, TheContentForge's support and operations team can help with account and platform issues. They are not part of your workspace's role ladder and cannot access your private content without a support-access grant you explicitly approve and can revoke at any time.
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