> For the complete documentation index, see [llms.txt](https://thecontentforge.gitbook.io/thecontentforge-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://thecontentforge.gitbook.io/thecontentforge-docs/reference/faq.md). # FAQ Short answers to common questions. For deeper how-to detail, see the **Feature Guides** section in the sidebar. ## Getting Started ### What is TheContentForge? TheContentForge is a social intelligence and content operations OS for serious social teams, creator-led brands, agencies, media teams, and Web3 projects. It combines AI content generation, brand voice, video repurposing, performance analytics, competitor and algorithm signal monitoring, publishing, and on-chain Web3 Intelligence in a single workspace. See [What is TheContentForge?](/thecontentforge-docs/getting-started/what-is-thecontentforge.md). ### Who is TheContentForge built for? Operator-grade social teams that publish consistently and care how the brand shows up - internal media teams, creator-led brands, agencies, Web3 projects, and high-output editorial teams across SaaS, finance, gaming, entertainment, sports, e-commerce, and startups. If you only need a basic scheduler or one-off AI captions, this is probably not the right tool. ### Is TheContentForge only for crypto or Web3 teams? No. Web3 is one supported segment with extra structure for project teams, but TheContentForge is built around content generation, brand voice, performance signals, publishing, and team operations - all of which apply to non-crypto teams. Web3 Intelligence is an additional layer for teams that need on-chain context; it is not the core identity of the platform. ### What languages is TheContentForge available in? Eight languages: English, Spanish, Portuguese (Brazil), French, German, Italian, Dutch, and Albanian. The public site, the onboarding wizard, the full sidebar, every Intelligence module, Content Forge (including every generation mode), Video Forge, Publishing, Settings, and Account are all translated. Terms of Service and Privacy Policy stay English-only by design. See [Languages](/thecontentforge-docs/feature-guides/languages.md). ### How do I change my display language? A globe-icon language switcher lives in the top bar of the marketing site. Once signed in, you can also change it on your Settings page and from the account menu. The change takes effect immediately. Your choice is saved in your browser (local storage), not against your account - switching browsers means re-picking. ### Can I collapse the sidebar? Yes. Click the collapse handle next to the logo to shrink the sidebar to icons only - useful when you need more room for content. On mobile, the sidebar lives behind a hamburger menu in the top bar; tap to open or close. ### How do I get started? Two self-serve paths and one founder-led path. **Starter** and **Pro** are self-serve paid plans - pick one on the [Pricing](/thecontentforge-docs/reference/pricing.md) page and complete checkout, which creates a new workspace with you as the Owner. **Enterprise** and **Custom** plans are scoped through a founder-led demo so we can configure the right setup for your team. ### How do I join an existing workspace as a teammate? You need an Owner or Admin of that workspace to invite you from Settings > Team Members. There is no self-request flow to join a workspace you don't already belong to - invitations are the only way in. The Request Access / demo form on the login page is for new founders or buying teams, not for joining an existing workspace. ### What are the different user roles? Four workspace roles: **Member** (read-only access to most surfaces), **Editor** (create and publish content, approve in the Calendar), **Admin** (manage users, social connections, and settings), and **Owner** (full control over the workspace, billing, and onboarding). See [User Roles](/thecontentforge-docs/getting-started/user-roles.md). ### What should I do after my account is set up? Sign in and finish the [Setup Wizard](/thecontentforge-docs/getting-started/onboarding-wizard.md) at `/org-setup` if it isn't already complete. Set up your [Brand Voice](/thecontentforge-docs/feature-guides/brand-voice.md) early so Content Forge and Video Forge outputs match your team's tone from day one, then connect your social accounts and import or sync analytics so the Dashboard and Patterns start showing real data. See [Your First Login](/thecontentforge-docs/getting-started/first-login.md). *** ## How it compares ### How is TheContentForge different from Buffer, Hootsuite, or Sprout? Traditional social platforms are built around scheduling, inboxes, and reporting. TheContentForge is built around intelligence-to-content workflows: understand what is moving on the platforms you care about, generate with brand voice and performance context, then publish. Scheduling and a calendar are included; they are not the centre of the product. ### How is TheContentForge different from ChatGPT or a generic AI writing tool? Generic AI tools produce one-off outputs from a loose prompt. TheContentForge connects brand voice, audience and goals, post history, performance patterns, platform algorithm signals, asset and project knowledge, and Web3 intelligence into one system, so generation is grounded in your team's actual context - not a fresh chat every time. ### Can agencies manage multiple brands or workspaces? Yes. Each brand or client is its own workspace with isolated data, users, brand voice, social connections, and settings. Users with memberships in multiple workspaces switch between them from the sidebar; a default workspace can be starred on the Account page. ### Does TheContentForge replace a social media manager? No. TheContentForge is operator tooling, not autopilot. It generates drafts, surfaces signals, captures patterns, and runs publishing - but editorial judgment, calendar discipline, and platform strategy still belong to the team using it. *** ## Features Overview ### What is Content Forge? The drafting surface. AI-generated content across X, Instagram, and Facebook, anchored to your Brand Voice. There are nine standard modes: Rewrite Draft, Breaking News, Image Post, Post Helper, Thread, Comment King, What's Working, Brand Voice, and Newsletter. Web3 Project orgs also get **Summarize the project**, a structured thread builder backed by Project Knowledge. It supports URL loading, screenshot extraction, referenced-post workflows, headline image generation, Fast / Best speed modes, live progress status, and AI Revise on output cards. See [Content Forge](/thecontentforge-docs/feature-guides/content-studio.md). ### Can I publish a full X thread, not just the first tweet? Yes. Any mode that returns an X thread opens a per-tweet editor in the Publish Panel. Every tweet is editable, each can have its own media attachment - upload, AI-generated headline image, or a brand asset from the Asset Library - and all of them post in order with X reply chaining. Threads collapse to one entry on the Calendar and expand inside the event drawer so the whole chain is visible before it sends. See [Publishing](/thecontentforge-docs/feature-guides/publishing.md). ### What's the difference between Fast and Best? **Fast** is the quickest option, well-suited to iteration. **Best** is slower but higher quality. Your choice persists across sessions. The Telegram bot always uses Fast. ### Can I revise a generated post? Yes. Every output card has a **Revise** button. Open the inline editor, adjust the text, type an instruction ("shorter", "lead with the stat"), and Apply. It only affects that one platform's output, and preserves links, @mentions, cashtags, and facts unless your instruction asks otherwise. ### What is the Newsletter builder? A Content Forge mode that turns your sources - RSS items, articles, X posts, and manual notes - into a long-form, email-ready newsletter. Pick a type (weekly digest, project update, market roundup, research brief, launch recap, or custom), tone, length, and audience; the AI plans the structure, drafts each section, renders the email HTML, and generates a hero image. You then edit it beside a live preview and save versioned drafts. See [Newsletter](/thecontentforge-docs/feature-guides/newsletter.md). ### Where do newsletter sources come from, and how many can I use? Up to 25 sources from four tabs: RSS items from your tracked feeds, article URLs (tracked feeds or pasted links), X posts (from your account or pasted x.com links), and manual notes. **Each source becomes one section**, and you drag to reorder them - top to bottom is section 1 to N. **Smart pick** shortlists RSS items instantly; **Deep pick with AI** considers everything you track and returns a balanced set. ### How are newsletter images chosen? Each section reuses the best image from its source - only genuinely editorial images are kept, and the credit and a click-through to the original are filled in automatically. The hero image is generated for you and saved to your [Asset Library](/thecontentforge-docs/feature-guides/asset-library.md). Turn images off with the **Include images** toggle. ### What is Brand Voice? A configurable profile of how your brand sounds: voice description, tone attributes, vocabulary, forbidden phrases, length preferences, and example posts. Used by Content Forge and Video Forge generation. See [Brand Voice](/thecontentforge-docs/feature-guides/brand-voice.md). ### What is Patterns? A view of what's actually working in your content: recurring formats, hooks, and topics that consistently win or lose. Built from your ingested and synced analytics. See [Patterns](/thecontentforge-docs/feature-guides/patterns.md). ### What is Experiments? The content testing layer. Build up to four variants of a real post, attach them to scheduled or published posts, pull metrics from the same analytics that power Dashboard and Patterns, and capture the lesson as a saved learning that can feed back into Brand Voice. There are 8 starter templates and a 5-step builder. See [Experiments](/thecontentforge-docs/feature-guides/experiments.md). ### How do I create an experiment from a draft? Every Content Forge result card has a **Create experiment from this draft** button. It opens the builder with your draft prefilled as Variant A so you only need to fill in B (and optionally C / D). You can also start from a Competitor Intelligence suggestion - the **Create Experiment** button there prefills Variant B and an impact-badge banner. ### How do I attach posts to an experiment? Three ways. **From the builder**, Step 5 lets you assign scheduled posts to variants in one shot. **From the experiment's detail page**, the **Attach posts** button opens a modal listing draft and scheduled posts filtered to the experiment's platform. **From the Publish Panel**, the collapsible **Attach to experiment** section lets you pick an active or draft experiment and a variant before you save. Once a post is attached and published, the link is preserved automatically - you do not have to reattach. ### What does "Apply to brand voice" do? When you record a learning, checking **Add this recommendation to Brand Voice signature moves** adds the recommendation to your Brand Voice signature moves so future Content Forge generations pick it up automatically. This requires Admin or Owner role; the flag is saved either way. The Brand Voice card shows when a learning was applied. ### How often do experiment metrics refresh? Automatically about once an hour, pulled from your synced post analytics (same source as Dashboard and Patterns). The detail page also has a **Refresh metrics** button for on-demand refresh. For metrics the platform does not expose or for manually logged posts, the results table has inline manual entry - those values sit alongside synced ones. ### How many experiments can I run at once? Each plan tier has an active-experiments cap. Only active experiments count - drafts, completed, cancelled, and archived experiments do not. When you are at the cap, the **New experiment** button is disabled and trying to activate a draft surfaces an error. Complete or archive another experiment, or upgrade your plan on [Pricing](/thecontentforge-docs/reference/pricing.md). ### What is Competitor Intelligence? The v2 competitor dashboard. Track X profiles and RSS feeds, see a Narrative Momentum Chart of the top themes across all your sources, and drill into any one competitor for their hooks, formats, narratives, strengths, weaknesses, and counter-angles. **What To Test** and **Market Gaps** panels each have a **Create Experiment** button that hands off to [Experiments](/thecontentforge-docs/feature-guides/experiments.md) with a variant prefilled. See [Competitor Intelligence](/thecontentforge-docs/feature-guides/competitor-intelligence.md). (The legacy Competitor Analysis page is no longer linked from the sidebar.) ### What happens when I remove a competitor source? Deletion is soft. The source moves to a **Recently deleted** section in the Manage Sources drawer for **3 days**, with a days-until-purge chip. **Restore** brings it back during that window - if you're at your plan's source cap, it restores as inactive so the row and post history are preserved. After 3 days, the source and its stored posts are permanently removed. While a source is in the deleted state, it does not show up in scans, the feed, or analyses. ### What is the Asset Library? A central, org-scoped store for brand assets, reusable media, and source documents. Upload PDFs to extract summaries, claims, metrics, and post ideas, then use a document as source material in Content Forge. See [Asset Library](/thecontentforge-docs/feature-guides/asset-library.md). ### What is Data Ingestion? Editor+ feature for uploading platform analytics exports. It powers the Dashboard and Patterns alongside analytics synced from connected social profiles. Recommended cadence: weekly, every Monday. See [Data Ingestion](/thecontentforge-docs/feature-guides/data-ingestion.md). ### What is Algorithm Watch? A monitor for platform algorithm signals across X, Instagram, and Facebook. It includes Signals, Algorithm Updates, and Current Events. Sources are reviewed on a two-week cadence and used as advisory context for Content Forge. See [Algorithm Watch](/thecontentforge-docs/feature-guides/algorithm-watch.md). ### What is ForgeSays? A live signal feed for crypto-relevant intelligence, community sentiment, market signals, and real-time events. Use it as input for Content Forge and Experiments. See [ForgeSays](/thecontentforge-docs/feature-guides/forge-says.md). ### What is Trend Scan? A 12-hour scan of the top 20 things trending on X, each arriving with context and, once you click **Personalize for my brand**, paired with brand-relevant angles. Each trend card shows freshness, risk, region, fit, and (when expanded) the top 3 X posts plus key voices. Click **Send to Content Studio** on any adapted angle to start a draft with the full trend context attached. The scan runs roughly every 12 hours. See [Trend Scan](/thecontentforge-docs/feature-guides/trend-scan.md). ### What is Video Forge? A dedicated workspace for turning long-form video or clips into platform-ready content. Uploads are transcribed, analysed for summary / quotes / hooks / key moments, enriched with visual insights when the source video is available, and then used to generate X Post, Quote Card, Key Takeaways, Instagram Caption, Facebook Post, Telegram Update, Teaser Copy, Clip Titles, Follow-Up Angles, X Thread, and Episode Summary. It also includes **Create**, a built-in short-form video editor for cutting those moments into captioned, branded shorts you export as MP4. See [Video Forge](/thecontentforge-docs/feature-guides/video-studio.md) and [Video Forge - Create](/thecontentforge-docs/feature-guides/video-studio/video-forge-create.md). ### Does Video Forge include clipping? Yes, in two ways. The **Visual tab** offers a quick clip - cut a raw MP4 from a single suggested range and carry that clip context into generation. The **Create** tab is the full short-form editor: turn a moment into a fully edited short (animated captions, B-roll, music, layouts, effects) and render it to MP4. See [Video Forge](/thecontentforge-docs/feature-guides/video-studio.md) and [Video Forge - Create](/thecontentforge-docs/feature-guides/video-studio/video-forge-create.md). ### Can I create and edit short-form videos? Yes. Every Video Forge session has a **Create** tab - a built-in short-form video editor. Pick a moment (AI clip finder, a transcript range, or from scratch), then edit it on a multi-lane timeline: animated captions in 16 styles, B-roll, logos, music with auto-ducking, titles and CTA cards, branded templates and effects, face-aware reframing, and layouts for 9:16, 1:1, or 16:9. Render to a 1080p MP4 and download it. See [Video Forge - Create](/thecontentforge-docs/feature-guides/video-studio/video-forge-create.md). ### What caption styles does the video editor offer? 16 word-timed caption styles across 10 categories - Clean, Viral, Crypto, News, Podcast, Data, Founder, Minimal, High-energy, and Brand-safe - each shown as a live preview in the style browser. You can further tune position, size, words per line, casing, and colors. Caption edits are non-destructive: the preview matches the export exactly, and the source transcript is never changed. ### Can I publish a video straight from the editor? The Create editor produces a finished MP4 - it is an editor, not a publisher. Render the short, download the MP4, and attach it when you publish from a Publish Panel, or upload it to the platform of your choice. Transcript-grounded post copy still comes from the Generate tab in the same session. ### What is the Telegram Bot? The Telegram Bot supports three commands: `/generate` (create a post from a topic, X link, or article), `/cancel` (stop an active generation), and `/help` (list available commands). Posts generated via the bot appear in Content Forge History with a Telegram source badge. See [Telegram Bot](/thecontentforge-docs/admin-guide/telegram-bot.md). ### Is there a social publishing feature? Yes. Link your X account via OAuth from My Account > Social Connections - **Instagram and Facebook are coming soon** - then publish or schedule posts directly from Content Forge or Video Forge Publish Panels. Owners and Admins manage the connections. If approval workflow is off, any user can publish through already-connected publishable profiles. If approval workflow is on, send behavior is gated by the configured approval threshold. You can attach media, manually log posts you already published elsewhere, and see everything on the Calendar. See [Publishing](/thecontentforge-docs/feature-guides/publishing.md) and [My Account > Social Connections](/thecontentforge-docs/feature-guides/social-connections.md). ### Can I attach images or video when publishing? Yes. The Publish Panel has an attach button for images and video. Media is uploaded on submit (not when you pick it), retries reuse the upload, and ephemeral attachments are cleaned up 24 hours after publishing. See [Publishing](/thecontentforge-docs/feature-guides/publishing.md). ### Is there a content calendar? Yes. The Calendar shows scheduled, pending-approval, posted, manually logged, and failed posts across your connected platforms (X today; Instagram and Facebook coming soon) with month/week/day views, status and platform filters, and reschedule / cancel / approve actions. See [Calendar](/thecontentforge-docs/feature-guides/calendar.md). ### Does the app support approval workflows? Yes, on plans that include it. Admins enable approval in Settings and pick a minimum approver role (Editor, Admin, or Owner). Posts waiting on approval appear on the [Calendar](/thecontentforge-docs/feature-guides/calendar.md), where approvers can accept or reject them before they send. ### What is the Generation Queue? The Generation Queue tracks active and recent generation jobs across the org. It appears as a floating widget and can show Content Forge, ForgeSays, Video Forge, and document-analysis work. Multiple jobs run in parallel. See [Generation Queue](/thecontentforge-docs/feature-guides/generation-queue.md). ### Can I create QR codes and short links? Yes. Open **Image Forge > QR** to reach QR Manager and Link Manager. QR Manager creates branded, trackable QR codes - choose **dynamic** (encodes a short `tcfqr.link` link you can re-point at any time without reprinting) or **static** (frozen into the pixels). Link Manager adds standalone short links with editable destinations, custom slugs, campaign grouping, A/B targeting, and one org-wide analytics dashboard across every link and code you own. You can put your own branded subdomain in front of `tcfqr.link`. Availability may depend on your workspace or plan. See [QR Manager](/thecontentforge-docs/feature-guides/image-forge/qr-manager.md) and [Link Manager](/thecontentforge-docs/feature-guides/image-forge/link-manager.md). ### What is a Web3 Project org? A Web3 Project org gets a structured project knowledge workflow inside TheContentForge. Admins can maintain project profile, positioning, team, roadmap, FAQs, objections, and other approved project context so Content Forge can generate from project knowledge instead of relying on a loose prompt alone. See [Web3 Projects](/thecontentforge-docs/feature-guides/web3-project.md). *** ## Students ### What is TheContentForge for Students? A student-focused product lane built around the way students actually post - a personal brand, an internship search, a club event, a side hustle, or your name, image and likeness (NIL). You pick the verticals that fit your life, and Content Forge and Video Forge surface curated generation modes tuned to those goals, with campus-appropriate guardrails baked in. Usage is measured in credits, so you always know what a piece of content costs before you make it. See [Students](/thecontentforge-docs/students/students.md). ### What are the six student verticals? Student Creator (personal brand), Career & Internships, Clubs & Campus Events, Student Entrepreneur, Athlete / NIL, and Video & Podcast. You choose one or more during setup, and each unlocks a curated set of modes across Content Forge and Video Forge (the Video & Podcast vertical runs entirely through Video Forge). See [Students](/thecontentforge-docs/students/students.md). ### Is there a free student option, and who can use it? Students is currently in beta, by invite code or waitlist only. There is a Free tier that signs you up inline once you redeem a code, plus paid tiers. Access is limited to people who are **18 or older and currently enrolled** - you confirm this when you join the waitlist and again when you activate, and it is checked at every entry point. See [Students](/thecontentforge-docs/students/students.md). ### What compliance rules apply to student content? Sponsored and NIL modes return every post with a clear, embedded **FTC disclosure** (such as `#ad`) already in the copy - this is mandatory for any paid, gifted, or partnership content and is not optional. A safety backstop also softens, removes, or blocks risky content before it reaches you, and content that could threaten an athlete's eligibility is never shipped. The tools are a safety net, not a certification: you remain responsible for your school's NIL policy, your code of conduct, disclosing paid deals, and reviewing every draft. Student and NIL terms are draft, pending review by counsel. See [Students](/thecontentforge-docs/students/students.md). ### Do students get the Web3 and analytics features? No. Student workspaces are a curated slice of TheContentForge focused on making and planning content. The heavier intelligence and analytics tooling is intentionally left out - Competitor Analysis and monitoring, Algorithm Watch, Patterns and Experiments, heavy analytics, and all of the market and Web3 intelligence features (wallet, token, DeFi and execution intelligence, plus Web3 dashboards). If you outgrow the student lane, those live on the standard TheContentForge plans. See [Students](/thecontentforge-docs/students/students.md). *** ## Web3 and on-chain questions On-chain intelligence and Web3 safety questions moved to the Web3 solution page: (custody, grounding, data sources, and holder access). ## Admin & Setup ### Is there an onboarding wizard? Yes. New org owners land on the Setup Wizard at `/org-setup`: an 8-step core setup (identity, handles, goals, audience, publishing behavior, brand voice, etc.) and up to 5 standard advanced steps (competitors, team invites, Telegram, approval workflow, RSS feeds). Web3 Project orgs also get an additional structured project setup path covering profile, positioning, team, roadmap, and FAQs/objections. Progress is saved between sessions. See [Onboarding Wizard](/thecontentforge-docs/getting-started/onboarding-wizard.md). ### Can I pick a default team? Yes. On your Account page, click the star next to any org you belong to; that org becomes the default you land on at sign-in. You can still switch orgs at any time from the sidebar. ### How do I add new users? Go to **Settings > Team Members** as an Admin, enter their email, and pick a role. Invitations are the only way into a workspace; there is no pending-request queue to approve. See [Managing Users & Roles](/thecontentforge-docs/admin-guide/users-and-roles.md). ### How do I change a user's role? In **Settings > Team Members**, open the role dropdown next to the user, and pick the new role. The change is immediate. ### How do I connect social accounts? Org owners and Admins can connect X from **My Account > Social Connections** - **Instagram and Facebook are coming soon**. Each discovered profile can be marked **Track**, **Publish**, both, or neither. See [My Account > Social Connections](/thecontentforge-docs/feature-guides/social-connections.md). ### How do I update the site password? You don't; it's been removed. Access is now controlled entirely through user accounts and roles. See [Settings Reference](/thecontentforge-docs/admin-guide/settings-reference.md). *** ## Plans and billing ### What plan tiers are available? TheContentForge offers Starter ($79.99/mo), Pro ($149.99/mo), and Enterprise ($299.99/mo) plans, plus Custom plans for organisations with specific requirements. Every paid tier includes the core product. These are founders prices for the first 25 founding teams in Q2 (standard pricing is $99.99/$199.99/$399.99 monthly). See [Pricing](/thecontentforge-docs/reference/pricing.md) for a full comparison. ### What is the difference between the plans? Starter is for small teams getting started: 2 users, 3 competitor sources, 1 active social profile, 2 active experiments, and 6-month analytics retention. Pro is the flagship plan for serious social teams: 10 users, 20 competitor sources, 5 active social profiles, 50 active experiments, 3 Brand Voice profiles, 5 Telegram bot channels, 12-month retention, approval workflow, and priority support. Enterprise supports 25 users, 50 competitor sources, 25 active social profiles, 200 active experiments, 10 Brand Voice profiles, 25 Telegram bot channels, 36-month retention, onboarding, and multi-level approvals. ### What counts against the social profile limit? A social profile counts when either **Track** or **Publish** is enabled. Parked profiles with both toggles off stay connected but do not count. ### Do you offer quarterly billing? Not at this time - plans are billed monthly and renew automatically. ### How does billing work? Plans are billed monthly in advance and renew automatically. Two payment methods are supported: **card**, and **crypto** (USDC on Solana). Founders-pricing discount currently applies for the first 25 founding teams in Q2. See [Terms of Service](/thecontentforge-docs/legal/terms-of-service.md) for full billing terms. ### What happens if my card payment fails or my subscription is voided? There is no grace period. A failed card charge, a voided sale, a refund, or a cancelled crypto subscription immediately blocks login for regular workspace users on the affected org - you'll be redirected to a "subscription required" screen the next time you sign in. Your data is preserved. To reactivate, card customers go to `/reactivate` and re-run checkout; crypto customers go to `/pricing` and pick a plan to start a fresh subscription. Contact support if you need help sorting out a billing issue. ### Can I cancel or change my plan? Yes. Cancellations take effect at the end of the current billing period. Plan changes can be requested by contacting . Upgrades are prorated; downgrades apply from the next billing cycle. ### What is your refund policy? Subscription fees are non-refundable. If you believe a charge was made in error, contact within 14 days and we will investigate. ### What happens if I exceed a plan limit? You will be prompted to upgrade before the limit is enforced. TheContentForge does not silently cut off access without notice. ### Is there a free trial? There is no self-serve free trial for the TheContentForge content workspace. Starter and Pro are self-serve paid plans with monthly billing. Enterprise and Custom teams can request a founder-led demo before choosing the right setup, or contact to discuss a scoped evaluation. Investor Intel, the personal crypto research workspace, is a separate product and does include a 7-day free trial; see the Investor Intel section below. ### Can I access TheContentForge by holding $FORGE instead of subscribing? Yes. Holding **$FORGE** is an alternative, no-subscription way to unlock access. You hold a fixed token amount in a Solana wallet you control, prove ownership by signing a message (no transaction, no gas, no spending permission), and keep holding. It can unlock **Investor Intelligence** tiers and a constrained **Brand workspace**. Access is conditional and revocable - it depends on continuously holding the required balance - and it never touches billing: any paid subscription you have continues on its own terms, and eligibility is based on fixed token amounts, not the token's price. See [Holder Access (Utility)](/thecontentforge-docs/tokenomics/tokenomics/holder-access.md). *** ## Investor Intel ### What is Investor Intel? Investor Intel is an AI-powered crypto research workspace for individual investors, separate from the TheContentForge content workspace. It combines a market terminal, narrative detection, wallet analysis, DeFi yield intelligence, a private portfolio tracker, news, alerts, and grounded AI Q\&A in one place, with clear, easy-to-understand explanations and explicit risk context. It starts with a 7-day free trial, no card required. See the [Investor Intel guide](/thecontentforge-docs/investor-intel/investor-intel.md). ### Is Investor Intel financial advice? No. Investor Intel provides research, education, market context, and risk framing. It never tells you what to buy or sell, never predicts guaranteed outcomes, and never promises profits. You acknowledge this stance during onboarding, and the product is built to hold it: comparisons lay out tradeoffs without picking winners, and AI answers include risks and honest uncertainty. Every decision you make with the research is your own. ### How do bullish and bearish signals work? They are signal classifications, not recommendations. Investor Intel classifies a signal or narrative as bullish, bearish, or mixed based on what the evidence behind it currently shows. Each signal card shows its confidence, mention counts, and source diversity, plus "why it matters" and "what to watch next", so you can judge the evidence yourself. A bullish classification means the data currently leans positive; it is research context, not a suggestion to buy. ### Is it safe to connect my wallet to Investor Intel? Yes. Wallet connections are read-only and work from your public address alone. Investor Intel never asks for private keys or seed phrases, has no transaction signing anywhere in the product, and cannot move, swap, or approve anything. Your portfolio data stays private to your workspace and is only used to ground your own AI answers. See [Portfolio](/thecontentforge-docs/investor-intel/portfolio.md). ### What happens when my Investor Intel trial ends? Your workspace locks, but your data is preserved: watchlist, portfolio, theses, alerts, news sources, and saved research all stay intact. Pick a plan to get back in and continue where you left off. The same applies if a plan change lowers a limit; nothing is deleted, you just can't add more until you upgrade. ### Can I pay for Investor Intel with crypto? Yes. Investor Intel plans ($9.99 Starter, $24.99 Pro, $49.99 Elite, all monthly) can be paid by card or with crypto. The 7-day trial requires no payment method at all. See [Pricing](/thecontentforge-docs/reference/pricing.md). ### How do I cancel Investor Intel? Go to **Settings > Plan** inside Investor Intel and use **Upgrade / manage plan**. Cancelling stops future renewals, and your data is preserved, so if you come back later you pick a plan and everything is still there. ### Which chains does Investor Intel support? Coverage varies by feature. The Markets terminal covers the top 1,000 assets across the whole market with exchange-grade market data. DeFi Intelligence tracks yields across nine chains (Solana, Ethereum, Base, Arbitrum, BNB Chain, Polygon, Avalanche, Sui, and Sei). Degen mode covers Solana, Ethereum, Base, and BNB Chain. Portfolio sync supports Solana and EVM wallets, read-only by address (EVM coverage spans Ethereum, Base, Arbitrum, Optimism, BNB Chain, Polygon, Avalanche, and more). During onboarding you pick the chains you want to follow, and each feature guide lists its own coverage. *** ## Learn & Resources ### Where can I learn more before signing in? The public site has plenty to explore without an account. The **blog** (`/blog`) covers playbooks and product thinking, the **guides** (`/guides`) walk through workflows step by step, the **glossary** (`/glossary`) explains the terms you'll meet across the product, and the **about** page (`/about`) covers who we are and how we think about the platform. All are available in every supported language. ### Can I try the product without an account? Yes. A live, read-only showroom is available at `/demo` - walk through real surfaces and see how the product fits together before you commit. When you're ready to start for real, head to [Pricing](/thecontentforge-docs/reference/pricing.md). *** ## Support and feedback ### How do I report a bug or request a feature? Sign in to TheContentForge and use the **Report Issue** or **Request Feature** buttons in the sidebar menu, or visit `/support` to open the Support Inbox. Bug reports support severity, diagnostics, and manual attachments; feature requests capture the use case. Reporting is only available to signed-in active users - it is not on the public landing, pricing, or FAQ pages. See [Support & Feedback](/thecontentforge-docs/feature-guides/support.md) for the full guide. ### What happens after I submit a ticket? Your ticket lands in your Support Inbox at `/support` with a reference code. The support team triages and replies inside the ticket thread; you receive status updates and can reply with more detail or attach screenshots/logs at any time. Statuses include open, triaged, in progress, needs info, planned, shipped, resolved, and a few terminal states. ### What is "Grant support access" on a support ticket? On an open ticket you can grant the support engineer working on it temporary access to your workspace so they can investigate hands-on. You stay in control: you grant it manually from your ticket, you can revoke it at any time, and it ends automatically when the ticket closes. It is scoped to that one ticket - it does not give ongoing access. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://thecontentforge.gitbook.io/thecontentforge-docs/reference/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.